As a manufacturer of connected products and/or provider of associated services (so-called data holder), you are legally obliged by the EU Data Act from 12th September onwards to provide the user of your IoT device (so-called data user) with direct access to the data generated by his/her usage.
This data must also include all relevant metadata necessary to interpret and use those data. The data shall be made:
We — from data revolution — want to assist you and your company in reaching compliance with the EU Data Act by offering a full-service of managing incoming Data Act requests as well as providing the data user with full access to his/her data via our platform.
Please be aware that in case of ignoring requests of your customers or other data users, the Data Act foresees a financial penalty scheme (though in detail specified by each Member State) that is supposed to enforce compliance as a last resort.